Today, September 12, is a very special day: it’s the worldwide celebration of Programmer’s Day. At Plusnet Solutions, we want to honor those who, with their talent and hard...
Digitalization is advancing by leaps and bounds, making cybersecurity a fundamental pillar for any company that handles sensitive information. This is especially relevant in the realm of Contact Centers,...
La omnicanalidad se ha convertido en una pieza clave para ofrecer una experiencia de cliente excepcional dentro de los contact centers de cualquier empresa, sea grande o pequeña. Y...
You’ve probably heard about the new Technical Supplementary Instruction (ITC AEM 1 for Elevators) – it seems to be a hot topic in the media and has been in...
With summer already in full swing, Plusnet has wrapped up our latest solidarity initiative, held throughout the month of June. It has been another step in our journey towards...
At Plusnet Solutions, every day is an opportunity to celebrate diversity, inclusion, and love in all its forms. This year, on the occasion of Pride Day 2024, we want...
Imagine a world where every customer interaction is perfect, seamless, and personalized, regardless of the communication channel used. This is what we aspire to achieve in today’s business world,...
Nowadays, we are immersed in a world where customer experience (CX) is crucial for the success of any business. Specifically, insurance companies are currently facing a highly competitive environment...
It is well known that Customer Experience has become the heart of any successful business strategy today, and that, for any company, having innovative tools that allow us to...
It’s that time of year again! Once more, we’ve brought our iconic OpenDay to life at our Madrid offices. What makes this day so special? Let me tell you...