AI integration gateway

Big-AI, the smartest
in the class

Integrate and orchestrate various channels with different cognitive systems without depending on specific manufacturers

Big-AI is an integration and orchestration framework that simplifies the integration of written and spoken channels with cognitive systems (TTS/STT/NLU), improving the user experience and making the customer independent of a specific manufacturer, in a fully omnichannel environment.

With Big-AI you can unify traditional channels, such as IVR and voice channels, with new channels (social networks, WhatsApp) and voice assistants. Combine both written and spoken channels, thus omnichannel claims all its importance.

Why Big-AI?

Integrated, reusable and scalable architecture

Technology decoupling

Adaptable and scalable licensing according to needs

It doesn't require additional licensing on existing equipment

Orchestration and management of information flow between different bots

Deployable in both On-Premises and Cloud environments

Integrated, reusable and scalable architecture

Technology decoupling

Adaptable and scalable licensing according to needs

It does'nt require additional licensing on existing equipment

Orchestration and management of information flow between different bots

Deployable in both On-Premises and Cloud environments

How Big-AI works

Big-AI allows you to directly integrate any IVR or text platform (such as chats) with conversational agents, even from different manufacturers with a context information transfer between them.

All the resources to which Big-AI connects (TTS, SST and NLU) can be directly accessed via API, homogenizing their use (regardless of the manufacturer).