Did you know that music can help people remember? At Plusnet Solutions, we love technology, but we also understand that some things go beyond the digital world. That’s why...
We might not be fully aware of the volume of information generated by a Contact Center. Every interaction, from the type of inquiry to the duration of calls, provides...
In October, we celebrate European Cybersecurity Month, an excellent opportunity to reflect on the importance of protecting our information and systems in an increasingly digital world. Cybersecurity is not...